At Beyond Bricks and Mortar, I support community organisations and new centres in building sustainable, efficient, and impactful operations. My work focuses on helping community centres establish strong foundations — from systems and workflows to programme design, staffing structures, and long-term strategy. I provide practical consultancy that blends digital transformation, operational setup, and community-focused development.
Key Achievements & Responsibilities:
- Developed operational frameworks for new community centres, covering governance, workflows, staffing structures, and service delivery.
- Advised centre managers on budgeting, programme planning, marketing, and long-term sustainability.
- Implemented digital tools and systems to streamline enrolment, scheduling, reporting, and communication.
- Designed community programmes and activity timetables aligned with local needs.
- Supported marketing and outreach through digital materials, websites, and communication campaigns.
- Helped organisations identify gaps, build capacity, and improve their ability to deliver holistic services to their communities.